Job Description
Are you looking for a job that starts tomorrow? Horizon Customer Solutions is currently hiring Entry Level Customer Service Representatives in Indianapolis, IN, and surrounding areas in Ohio. We are looking for motivated individuals to join our growing team and provide exceptional support to our clients.
As a No Experience Required role, we provide comprehensive on-the-job training to ensure your success. If you are ready to start a rewarding career immediately, we want to hear from you.
Why Join Us?
- Immediate Start: Onboarding begins as soon as you accept the offer.
- Competitive Pay: Earn between $15.00 and $18.00 per hour based on performance.
- Full Benefits: Health, dental, and vision insurance after 90 days.
- Career Growth: Clear pathways for promotion within the company.
- Flexible Scheduling: Work full-time or part-time shifts to fit your lifestyle.
Responsibilities
- Greet customers warmly and professionally via phone, email, or chat.
- Resolve customer inquiries and complaints with a focus on satisfaction.
- Process orders, returns, and exchanges accurately and efficiently.
- Document all customer interactions and account details in the CRM system.
- Collaborate with the team to meet daily and monthly performance goals.
- Identify opportunities to upsell products or services to existing clients.
- Provide feedback to management regarding common customer issues.
Qualifications
- High school diploma or equivalent is required.
- No prior experience is necessary; we train you.
- Basic computer proficiency and typing skills are essential.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and computer for remote work options.
- Must be authorized to work in the United States.