Job Description
Are you a charismatic professional looking for a rewarding role in a dynamic environment? Blue Horizon Medical Center is seeking a dedicated Front Desk Receptionist to join our elite team in Durham, NC.
We are proud to offer a $1,500 Sign-On Bonus to new hires who demonstrate excellence and reliability. If you have a passion for customer service and thrive in a fast-paced setting, we want to meet you.
Why Join Us?
- Generous Compensation: Competitive hourly rate ($18.00 - $22.00/hr).
- Sign-On Bonus: $1,500 paid upon completion of the 90-day probationary period.
- Benefits Package: Comprehensive health, dental, and vision insurance available from day one.
- Professional Growth: Clear pathways for career advancement within a leading healthcare organization.
Your Role
As our Front Desk Receptionist, you will be the face of Blue Horizon Medical Center. You will ensure our visitors feel welcomed and valued while managing the administrative flow of the front office efficiently.
Responsibilities
- Frontline Support: Greet and welcome guests warmly, ensuring a positive first impression of our organization.
- Communication Hub: Manage incoming calls professionally, screen visitors, and transfer inquiries to the appropriate departments efficiently.
- Appointment Management: Schedule and confirm patient/appointment appointments using our electronic health records (EHR) system.
- Administrative Duties: Handle mail distribution, scanning, and data entry with precision and attention to detail.
- Customer Relations: Address visitor inquiries and resolve issues promptly to maintain high satisfaction levels.
- Facility Maintenance: Maintain a clean, organized, and welcoming reception area for all staff and visitors.
Qualifications
- Education: High school diploma or GED required; additional business or medical administration coursework is a plus.
- Experience: Minimum of 1-2 years of professional front desk or administrative experience preferred.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM or phone systems.
- Communication: Excellent verbal and written communication skills with a professional demeanor.
- Interpersonal: Strong interpersonal skills with the ability to interact positively with diverse populations.
- Reliability: Punctual, dependable, and able to work flexible hours as needed.