Job Description
Join Buffalo's premier retail destination as a Sales Associate and become part of our award-winning team! We're seeking dynamic individuals to deliver exceptional customer experiences while driving sales growth in our vibrant downtown location. Enjoy competitive compensation, comprehensive benefits, and clear career advancement paths in a supportive, high-energy environment. If you're passionate about retail excellence and thrive in fast-paced settings, this is your opportunity to shine with a direct hire position offering stability and growth.
Responsibilities
- Deliver outstanding customer service through product knowledge and personalized recommendations
- Drive sales achievement by exceeding daily/monthly targets through upselling and cross-selling
- Operate POS systems efficiently while processing transactions and returns
- Execute visual merchandising standards to maintain attractive displays and inventory organization
- Build and maintain strong client relationships through follow-up and loyalty programs
- Collaborate with team members to ensure seamless store operations and peak performance
- Participate in inventory management and loss prevention protocols
Qualifications
- Minimum 2 years of proven retail or sales experience in a customer-facing role
- Exceptional communication and interpersonal skills with a natural ability to connect
- Strong results orientation with demonstrated history of meeting/exceeding sales goals
- Proficiency in POS systems and basic retail software (e.g., Square, Shopify)
- High school diploma or equivalent; college degree preferred
- Ability to work flexible schedules including evenings, weekends, and holidays
- Valid driver's license and reliable transportation for store events
- Passion for Buffalo's local community and retail landscape