Job Description
Join Urban Retail Collective as a Sales Associate and become the face of our premium lifestyle brand in the heart of Oakland! We're seeking passionate individuals who thrive in dynamic retail environments and are committed to delivering exceptional customer experiences. As a key member of our team, you'll drive sales through product expertise, personalized styling, and genuine engagement with our diverse clientele. Enjoy competitive compensation, comprehensive training, and opportunities for career advancement within our growing retail ecosystem.
Responsibilities
- Deliver exceptional customer service through product knowledge, active listening, and personalized recommendations
- Meet and exceed sales targets by utilizing upselling techniques and understanding customer needs
- Execute visual merchandising standards to create an inviting shopping environment
- Process transactions accurately while maintaining secure cash handling procedures
- Collaborate with team members to achieve store-wide goals and operational excellence
- Participate in inventory management, including receiving, stocking, and loss prevention
- Stay current on product trends, promotions, and brand initiatives
Qualifications
- Minimum 1 year experience in retail sales or customer service role
- Proven ability to build rapport with diverse customer demographics
- Strong communication skills with ability to articulate product value
- Basic math proficiency and comfort with POS systems
- Flexible availability including weekends, evenings, and holidays
- Detail-oriented with organizational skills for merchandising and inventory
- Passion for fashion, sustainability, or our brand's product category
- Valid CA driver's license (required for occasional store transfers)