Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Laredo Medical Center. Be the welcoming face of our facility, delivering exceptional patient experiences while supporting administrative operations. This flexible role offers a perfect blend of customer interaction and office management in a fast-paced medical environment. If you're passionate about healthcare excellence and thrive in collaborative settings, apply now to become an integral part of our patient-first culture.
Responsibilities
- Manage patient check-in/check-out processes with accuracy and empathy
- Handle multi-line phone system, triaging calls and messages efficiently
- Schedule appointments and maintain digital calendars using Epic EHR system
- Process insurance verifications and collect patient co-pays
- Coordinate with medical staff to ensure seamless patient flow
- Maintain organized reception area and manage office supplies inventory
- Assist with medical record documentation and basic billing tasks
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year front desk/reception experience in healthcare setting
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication skills in English and Spanish
- Strong organizational abilities with attention to detail
- Ability to multitask in high-pressure situations
- Basic medical terminology knowledge
- Valid Texas driver's license and reliable transportation