Job Description
Join our vibrant healthcare team as a Part-Time Front Desk Receptionist! We're seeking a polished professional to create exceptional first impressions for our patients while ensuring seamless operations. This role offers flexible hours and a collaborative environment where your organizational skills shine. If you thrive in fast-paced settings and excel at multitasking, apply today to become the welcoming face of Santa Ana Wellness Center!
Responsibilities
- Manage patient check-in/check-out procedures efficiently
- Answer multi-line phones and route calls to appropriate departments
- Schedule appointments using practice management software
- Collect and verify patient information/insurance details
- Process payments and maintain accurate financial records
- Coordinate with clinical staff to optimize patient flow
- Maintain clean, organized reception area
- Assist with administrative tasks as needed
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Strong attention to detail and accuracy
- Ability to multitask in high-pressure environments
- Professional appearance and demeanor
- Basic medical terminology knowledge preferred
- Reliable transportation to Santa Ana location