Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Buffalo Wellness Center. This role is perfect for organized, friendly professionals seeking flexible hours while making a meaningful impact in patient care. You'll be the first point of contact for our diverse clientele, ensuring seamless operations and exceptional experiences. We offer competitive pay, a supportive environment, and opportunities for growth within our network.
Responsibilities
- Manage patient check-in/out processes efficiently using our EMR system
- Answer multi-line phones with professionalism and route inquiries appropriately
- Schedule appointments and maintain accurate calendar updates
- Collect and verify insurance information and process payments
- Maintain a clean, organized reception area with necessary materials
- Coordinate with clinical staff to ensure smooth patient flow
- Handle confidential information with strict HIPAA compliance
Qualifications
- High school diploma or equivalent; college coursework preferred
- 1+ years experience in customer service or front desk roles
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology a plus
- Flexibility to work evenings/weekends as needed