Job Description
Join our dynamic team at Chula Vista Wellness Center as a Part-Time Front Desk Receptionist! We're seeking a professional, friendly individual to be the first point of contact for our patients and visitors. This role offers flexible hours (20-25 hrs/week) in a modern healthcare environment where your contributions directly impact patient satisfaction. Enjoy competitive pay, comprehensive training, and a supportive team culture focused on excellence.
Responsibilities
- Manage patient check-in/check-out processes efficiently using our EMR system
- Handle multi-line phone calls with exceptional professionalism and courtesy
- Schedule appointments while optimizing provider calendars
- Process insurance verifications and collect co-payments accurately
- Maintain a clean, organized reception area and office supplies inventory
- Coordinate with clinical staff to ensure seamless patient flow
- Assist with basic administrative tasks including scanning/filing documents
Qualifications
- Minimum 1 year front desk/reception experience in healthcare or customer service
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology and insurance processes
- Professional appearance and positive attitude
- High school diploma or equivalent required