Job Description
Join our dynamic healthcare team as a Part-Time Front Desk Receptionist at Metro Health Partners! We're seeking a polished professional to be the first point of contact for patients and visitors. This role offers flexible hours (20-25 hrs/week) in a modern downtown Columbus office. Enjoy competitive pay, comprehensive training, and a supportive environment where your contributions directly impact patient satisfaction. If you thrive in fast-paced settings and excel at creating welcoming experiences, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and warmth
- Handle multi-line phone system, directing calls and taking detailed messages
- Schedule and coordinate patient appointments across multiple departments
- Maintain accurate patient records and administrative documentation
- Process insurance verifications and collect co-payments
- Prepare and distribute daily correspondence and reports
- Coordinate with clinical staff to ensure smooth patient flow
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years experience in customer service or administrative roles
- Proficiency with Microsoft Office Suite and scheduling software
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Professional appearance and positive demeanor
- Healthcare or medical office experience strongly preferred