Job Description
Join our award-winning healthcare team as a Part-Time Front Desk Receptionist in the heart of Glendale, AZ! We're seeking a charismatic professional to create exceptional first impressions for our diverse patient community. This flexible role offers competitive pay and the opportunity to grow within a supportive environment. If you're passionate about hospitality and healthcare administration, apply today to become the smiling face of our clinic!
Responsibilities
- Manage patient check-in/out procedures with accuracy and warmth
- Answer multi-line phone calls and schedule appointments efficiently
- Maintain patient records and confidential information securely
- Process insurance verification and collect payments
- Coordinate with clinical staff for seamless patient flow
- Prepare correspondence and maintain office supplies inventory
- Uphold strict HIPAA compliance standards
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency in medical scheduling software (e.g., Epic, Athena)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced healthcare environment
- Basic knowledge of insurance verification processes
- High school diploma or equivalent required
- Flexibility to work evenings and weekends as needed