Job Description
Are you looking for a flexible schedule and a chance to start your career in customer service? Apex Digital Solutions is seeking enthusiastic and reliable individuals to join our growing team in Jacksonville, FL. We offer comprehensive training, a supportive environment, and a clear path for growth.
Why Join Our Team?
- Zero Experience Required: We provide full training and mentorship.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Growth Opportunities: Clear career progression for high performers.
- Competitive Pay: Earn $15-$18/hr plus performance bonuses.
Don't let a lack of experience hold you back. We value attitude and work ethic over past history. Apply today to become the face of our brand in Jacksonville!
Responsibilities
- Greet and assist customers via phone, email, or in-person with professionalism and empathy.
- Resolve customer inquiries, complaints, and technical issues efficiently.
- Process orders, returns, and service requests accurately using our CRM software.
- Maintain a clean and organized workspace to ensure a professional environment.
- Collaborate with team members to meet daily sales and service targets.
- Document customer interactions and feedback in our internal systems.
Qualifications
- High school diploma or GED equivalent (or currently pursuing).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Basic computer proficiency and ability to learn new software quickly.
- Reliable transportation and availability for weekend shifts.
- A positive, can-do attitude and willingness to learn.