Job Description
Start your career tomorrow with our paid training program! We're seeking enthusiastic individuals for our part-time Customer Service Trainer role in Washington DC. No experience required – we provide comprehensive training to equip you with essential skills. Perfect for students, career changers, or those seeking flexible work. Join a supportive team where your growth matters!
Why Join Us?
- Free certification in customer service methodologies
- Flexible weekday/weekend scheduling options
- Pathway to full-time positions upon completion
- Competitive hourly pay with performance bonuses
- Modern downtown office with transit access
Responsibilities
- Deliver engaging training sessions to new hires using our proven curriculum
- Role-play customer scenarios to build confidence and problem-solving skills
- Track trainee progress using our digital learning platform
- Develop supplementary training materials based on industry trends
- Provide constructive feedback to trainees during practical exercises
- Collaborate with hiring managers to refine training programs
- Maintain accurate training records and compliance documentation
Qualifications
- High school diploma or equivalent (college degree preferred)
- Exceptional communication and interpersonal skills
- Patience and passion for teaching others
- Ability to learn and master new systems quickly
- Basic computer proficiency with MS Office Suite
- Positive attitude with strong work ethic
- Availability for weekday training sessions (20-25 hrs/week)
- Previous customer service or training experience a plus