Job Description
Launch your career with GrowthEdge Academy! We're seeking motivated individuals for our part-time Customer Service Specialist role with comprehensive training provided. Perfect for career changers or students, this opportunity combines flexible hours with professional development in a supportive environment. No prior experience required – we invest in your success through structured onboarding and ongoing coaching. Join our team to gain industry-recognised skills while delivering exceptional customer experiences.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat channels
- Master our service protocols through paid training programs
- Resolve customer inquiries and resolve issues efficiently
- Document interactions using CRM systems with precision
- Collaborate with cross-functional teams to improve service quality
- Adhere to company policies and regulatory compliance standards
Qualifications
- Open to all backgrounds – full training provided
- Excellent communication skills (verbal/written)
- Basic computer literacy and tech adaptability
- Positive attitude with customer-focused mindset
- Ability to work 20-25 hours weekly (flexible scheduling)
- Commitment to continuous learning and self-improvement
- Eligibility to work in the UK