Job Description
Join our award-winning team as a Part-Time Customer Service Specialist where we invest in your growth! No prior experience needed – we provide comprehensive paid training to launch your career in customer success. Enjoy flexible scheduling, a supportive environment, and opportunities for advancement within our rapidly expanding company.
Why You'll Love Working With Us:
- Free industry certification upon completion of training
- Competitive hourly wages + performance bonuses
- Modern downtown LA office with free parking
- Health benefits for part-time employees (20+ hours/week)
- Clear career path to supervisory roles
Responsibilities
- Delocate exceptional customer support via phone, email, and chat
- Resolve inquiries using our proprietary CRM system
- Document interactions and maintain accurate case files
- Collaborate with team to improve service processes
- Meet monthly performance metrics for satisfaction and efficiency
- Participate in weekly training sessions to enhance skills
Qualifications
- High school diploma or equivalent (required)
- Strong communication and problem-solving abilities
- Basic computer literacy and typing skills (25+ WPM)
- Ability to work flexible shifts (including weekends)
- Positive attitude with customer-first mindset
- Reliable transportation to downtown LA office
- No prior experience necessary – training provided!