Job Description
Join our dynamic team at Houston Growth Partners as a Part-Time Customer Service Specialist! No prior experience is required – we provide comprehensive paid training to set you up for success. Enjoy flexible scheduling, competitive pay, and a supportive environment focused on your growth. This role is perfect for students, career changers, or anyone seeking a rewarding part-time opportunity in Houston's thriving business district.
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process orders, returns, and inquiries with accuracy
- Update customer records in our CRM system
- Collaborate with team to resolve complex issues
- Actively participate in ongoing training sessions
- Meet performance metrics for quality and efficiency
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (typing, internet navigation)
- Ability to work independently and in teams
- Reliable transportation to our downtown Houston office
- Flexible availability including weekday evenings and weekends
- Positive attitude and customer-focused mindset
- Eagerness to learn new systems and processes