Job Description
Launch your career in customer service with our comprehensive training program! GrowthEdge Solutions is seeking motivated individuals for our part-time Customer Service Specialist role in Fort Worth. No prior experience needed – we provide full paid training to equip you with industry-leading skills. Enjoy a supportive team environment, flexible scheduling, and opportunities for advancement. Join us in delivering exceptional experiences while growing professionally.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Process orders and resolve client inquiries efficiently
- Document interactions in CRM systems with precision
- Collaborate with team members to improve service quality
- Complete all training modules within specified timeline
- Adhere to company policies and compliance standards
- Identify and escalate complex issues appropriately
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency and typing ability
- Customer service mindset with problem-solving aptitude
- Ability to work flexible hours (including weekends)
- Must pass background check and drug screening
- Willingness to complete 4-week paid training program
- Reliable transportation to our Fort Worth location