Job Description
Launch your career in customer service with our comprehensive paid training program! Growth Careers Academy is seeking motivated individuals for our part-time Customer Service Specialist roles in Jacksonville, FL. No prior experience required – we provide all the training you need to succeed. Enjoy flexible scheduling, competitive pay, and a supportive team environment. Perfect for students, career changers, or anyone seeking supplemental income while gaining valuable skills. Join our mission to empower professionals through accessible education and career advancement opportunities.
Responsibilities
- Delocate exceptional customer service via phone, email, and chat channels
- Process transactions and resolve inquiries efficiently
- Utilize CRM systems to document customer interactions
- Collaborate with team members to address complex issues
- Adhere to company policies and regulatory requirements
- Continuously improve product knowledge through ongoing training
- Contribute to team performance goals and metrics
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving abilities
- Basic computer literacy with willingness to learn new systems
- Reliable internet access for remote work components
- Ability to work 20-25 hours per week
- Positive attitude and customer-focused mindset
- Availability for weekday/evening shifts
- Passion for professional growth and continuous learning