Job Description
Join our dynamic team at Urban Hospitality Group as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our Baltimore waterfront location. This flexible role offers on-the-job training and growth opportunities for students, career changers, and anyone seeking a welcoming work environment. Enjoy competitive pay, complimentary meals, and a supportive team culture while building valuable customer service skills.
Responsibilities
- Greet and assist guests with inquiries, reservations, and directions
- Process transactions accurately using POS systems
- Maintain clean and organized public spaces
- Collaborate with team members to ensure seamless service
- Handle basic troubleshooting for guest concerns
- Support inventory management and restocking duties
- Adhere to all safety and sanitation protocols
Qualifications
- No prior experience required - we provide comprehensive training
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to stand for extended periods and lift 25 lbs
- Positive attitude and willingness to learn
- Availability to work weekends and holidays
- Basic computer literacy
- Must be 18+ years old