Job Description
Join our dynamic team at Sunshine Retail Solutions as a Part-Time Customer Service Specialist! This entry-level role offers flexible hours (20-25 hrs/week) and is perfect for students or career-changers looking to gain valuable experience in a fast-paced retail environment. You'll be the face of our brand, delivering exceptional service to Jacksonville's vibrant community while building foundational skills in sales, communication, and problem-solving. Enjoy competitive pay, employee discounts, and a supportive culture that values growth and work-life balance.
Responsibilities
- Assist customers with product inquiries, purchases, and returns using POS systems
- Process transactions accurately while maintaining cash handling protocols
- Stock shelves, organize displays, and maintain store cleanliness standards
- Collaborate with team members to achieve daily sales targets and operational goals
- Resolve customer concerns promptly and escalate complex issues to management
- Participate in inventory counts and loss prevention procedures
Qualifications
- High school diploma or equivalent (current students welcome to apply)
- Basic computer literacy and comfort with retail technology
- Strong communication skills and positive attitude
- Ability to work evenings, weekends, and holidays as required
- Previous retail or customer service experience preferred but not required
- Reliable transportation and punctuality
- Must pass background check and drug screening