Job Description
Join our dynamic team as a Part-Time Customer Service Representative and kickstart your career in Jacksonville's thriving business community! We're seeking motivated individuals with a passion for helping others to deliver exceptional customer experiences. This flexible position offers growth opportunities while supporting our clients' needs with professionalism and enthusiasm. Perfect for students or career-changers seeking a supportive environment with competitive compensation.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve issues using our CRM system while maintaining detailed documentation
- Collaborate with team members to ensure seamless service delivery
- Process transactions and maintain accurate customer records
- Contribute to continuous improvement initiatives
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent (students encouraged to apply)
- Basic computer proficiency with Microsoft Office Suite
- Strong verbal communication skills and active listening abilities
- Customer-focused mindset with problem-solving aptitude
- Ability to work independently and in a team environment
- Reliable transportation and flexible availability