Job Description
Join our dynamic team at Pacific Northwest Retail Solutions as a Part-Time Customer Service Representative! This is an ideal opportunity for recent graduates or career-changers looking to gain valuable experience in a fast-paced retail environment. You'll be the face of our brand, delivering exceptional service while developing transferable skills in communication, problem-solving, and sales. Enjoy flexible scheduling, competitive pay, and a supportive work culture that values growth and work-life balance.
Our Portland headquarters offers a modern workspace with collaborative teams and ongoing training programs. Perfect for students or professionals seeking part-time hours without sacrificing career development.
Responsibilities
- Provide exceptional in-person and phone customer service with a friendly, approachable demeanor
- Process transactions accurately using point-of-sale systems
- Assist customers with product inquiries, returns, and exchanges
- Collaborate with team members to maintain store appearance and inventory
- Contribute to achieving daily sales targets through upselling techniques
- Participate in weekly training sessions to enhance product knowledge
- Report customer feedback and operational insights to management
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 0-2 years of customer service or retail experience
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Availability to work weekends and evening shifts (20-25 hours/week)
- Positive attitude with a service-oriented mindset
- Ability to stand for extended periods and lift up to 25 lbs