Job Description
Join our dynamic team at Sunshine Solutions Inc. as a Part-Time Customer Service Representative! We're seeking enthusiastic individuals with no prior experience to deliver exceptional service to our valued clients. Enjoy flexible scheduling, a supportive work environment, and comprehensive training. Perfect for students or career changers looking to start in customer service while gaining valuable skills.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Update customer records in CRM system
- Collaborate with team to improve service quality
- Meet performance metrics for customer satisfaction
- Participate in ongoing training sessions
- Maintain professional communication standards
Qualifications
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer proficiency
- Positive attitude and strong work ethic
- Ability to work 20-25 hours per week
- Reliable internet connection for remote work
- Must pass background check
- No experience required - training provided