Job Description
Are you a motivated individual looking to kickstart your career in a dynamic environment? Metro Tech Solutions is seeking a dedicated Part-Time Customer Service Representative to join our vibrant team in Minneapolis. We pride ourselves on a supportive culture and are looking for someone eager to learn and grow.
In this role, you will be the friendly voice of our brand, ensuring our clients receive top-tier support while managing essential data entry tasks. We offer flexible scheduling to fit your lifestyle, making this the perfect opportunity for students or those seeking work-life balance.
Why Join Us?
• Competitive hourly pay
• Flexible part-time hours
• Opportunities for professional development
• Supportive team atmosphere
Responsibilities
- Manage incoming customer inquiries via phone, email, and live chat with a focus on resolution.
- Accurately input and update customer information into our CRM database.
- Resolve customer complaints and issues with patience and professionalism.
- Collaborate with the sales and support teams to ensure seamless service delivery.
- Assist in maintaining a clean and organized workspace.
Qualifications
- High school diploma or equivalent required.
- Basic computer proficiency and typing speed of 35+ WPM.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Reliable internet connection and transportation.