Job Description
Are you looking for a rewarding career in the heart of Portland?
Apex Digital Solutions is seeking enthusiastic individuals to join our dynamic team as a Part-Time Customer Service & Data Entry Specialist. We pride ourselves on providing exceptional service and fostering a supportive environment where everyone can grow. Whether you are a student looking to gain experience or simply seeking flexible work, this is the perfect opportunity for you.
Why Join Us?
- Flexible Scheduling: Work around your lifestyle with part-time hours.
- No Experience Necessary: We provide comprehensive on-the-job training.
- Growth Opportunities: Clear pathways for advancement within the company.
Responsibilities
- Manage Inbound Inquiries: Respond professionally to customer emails and phone calls to resolve issues and answer questions.
- Accurate Data Entry: Input customer information into our CRM systems with high precision and attention to detail.
- Customer Support: Assist clients with product inquiries and ensure their satisfaction with our services.
- Administrative Tasks: File documents, organize digital records, and maintain a clutter-free workspace.
- Team Collaboration: Communicate effectively with team members to ensure smooth daily operations.
- Feedback Collection: Gather customer feedback and report trends to management.
Qualifications
- Education: High school diploma or equivalent required.
- Computer Skills: Basic proficiency with Microsoft Office Suite (Word, Excel) is preferred.
- Communication: Excellent verbal and written communication skills.
- Reliability: Punctual and dependable with a positive attitude.
- Learning Agility: Willingness to learn new systems and processes quickly.
- Availability: Ability to work a set part-time schedule (e.g., afternoons or weekends).