Job Description
Are you looking for a rewarding part-time opportunity in Baltimore that offers growth potential? Baltimore Growth Solutions is currently seeking motivated individuals to join our dynamic team as Customer Service & Data Entry Associates.
We value attitude and aptitude over experience. If you are a reliable, energetic, and eager-to-learn professional, we want to hear from you. This role is perfect for students or those looking to kickstart their career in a supportive environment.
Why Join Us?
- Competitive hourly wage ($15 - $18/hr)
- No prior experience required – comprehensive training provided
- Flexible part-time schedule to fit your lifestyle
- Opportunity for career advancement within the company
Take the first step towards a stable career in Baltimore today.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Perform accurate data entry and maintain digital records for client accounts.
- Assist in resolving customer complaints and escalations efficiently.
- Collaborate with the administrative team to ensure smooth daily operations.
- Update customer profiles and enter sales data into the CRM system.
- Adhere to company policies and quality assurance standards.
Qualifications
- High school diploma or equivalent (GED) is preferred.
- Basic computer literacy and typing skills are essential.
- Strong verbal and written communication abilities.
- Reliable transportation and punctual attendance.
- Ability to work in a fast-paced team environment.
- Must be 18 years of age or older.