Job Description
Launch your career with our comprehensive training program! TechSupport Pro is seeking motivated individuals to join our London-based customer service team. No prior experience needed – we provide full paid training to equip you with technical skills and industry expertise. Enjoy flexible hours while delivering exceptional support to our global clients. Join our innovative team and grow with us!
Responsibilities
- Deliver outstanding customer support via phone, email, and chat
- Troubleshoot technical issues using our proprietary training systems
- Document interactions in CRM software with precision
- Collaborate with senior team members for complex escalations
- Meet performance metrics for response time and satisfaction
- Participate in weekly training sessions to enhance skills
Qualifications
- Excellent written and verbal communication skills
- Strong problem-solving abilities and attention to detail
- Basic computer literacy and willingness to learn new software
- Customer-focused mindset with empathy and patience
- Ability to work flexible shifts including weekends
- No experience required – training provided
- UK work authorization required