Job Description
Join Urban Retail Solutions as a Part-Time Customer Service Associate and unlock your potential with our comprehensive paid training program! We're seeking enthusiastic individuals in London to deliver exceptional customer experiences while developing valuable retail skills. No prior experience needed – we'll equip you with everything you need to succeed through our structured onboarding process.
This flexible role is perfect for students, career changers, or anyone seeking work-life balance. Enjoy competitive pay, a supportive team environment, and opportunities for career advancement within our growing retail network.
Responsibilities
- Deliver outstanding customer service through in-person and digital channels
- Process transactions accurately using our POS system
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with empathy
- Contribute to visual merchandising and store presentation
- Participate in ongoing product knowledge training sessions
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Basic numeracy and literacy proficiency
- Ability to work flexible shifts including weekends
- Positive attitude and willingness to learn new systems
- No prior retail experience required – training provided