Job Description
Join our award-winning team as a Part-Time Customer Service Associate! We provide comprehensive paid training to help you succeed in a rewarding role supporting Jacksonville's vibrant community. Perfect for students, career changers, or those seeking flexible hours with growth opportunities.
What We Offer:
- Free paid training program
- Flexible scheduling (20-25 hours/week)
- Health benefits for part-time employees
- Advancement pathways to full-time roles
- Positive team environment
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person
- Process transactions accurately using our proprietary software
- Resolve client concerns with empathy and efficiency
- Document interactions in our CRM system
- Collaborate with cross-functional teams
- Participate in bi-weekly training sessions
- Support community outreach initiatives
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication skills
- Ability to work weekends (Sat/Sun)
- Valid Florida ID
- No prior experience required
- Pass background check
- Must attend 1-week paid training