Job Description
Join TechSupport Pro as a Part-Time Customer Service Associate and kickstart your career with comprehensive training! We're seeking motivated individuals in London to deliver exceptional support while gaining valuable industry skills. No prior experience required – we provide full onboarding and ongoing development.
Perfect for students, career changers, or those seeking flexible work, this role offers competitive pay, a supportive team environment, and clear pathways to advancement. Benefit from paid training, modern tools, and a schedule designed to fit your lifestyle.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve technical inquiries and troubleshoot issues efficiently
- Document interactions and maintain accurate records
- Collaborate with team members to resolve complex cases
- Continuously improve product knowledge through training modules
- Meet performance metrics for response time and resolution
Qualifications
- Strong communication and interpersonal skills
- Basic computer literacy and typing proficiency
- Positive attitude and willingness to learn
- Ability to work independently as part of a team
- Flexibility to work evenings and weekends
- No prior experience required – training provided