Job Description
Join our dynamic team in Charlotte as a Part-Time Customer Service Associate! No prior experience is needed – we provide comprehensive training to help you succeed. Enjoy flexible scheduling, competitive pay, and a supportive work environment perfect for students or career changers. As a key member of our client experience team, you'll assist customers with inquiries, resolve issues, and ensure satisfaction through every interaction. Benefits include: Paid training, employee discounts, advancement opportunities, and a fun, inclusive workplace culture.
Responsibilities
- Respond to customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using our POS system
- Resolve customer concerns and escalate complex issues appropriately
- Maintain organized product displays and store cleanliness
- Collaborate with team members to achieve daily sales targets
- Contribute to a positive and welcoming store atmosphere
Qualifications
- No prior experience required – we train all team members
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Ability to work flexible hours including evenings and weekends
- Basic computer literacy and comfort with technology
- Positive attitude and commitment to exceptional customer service
- Reliable transportation to our Charlotte location