Job Description
Join Memphis Community Services as a Part-Time Customer Service Associate and kickstart your career with no experience needed! We're seeking friendly, energetic individuals to serve our diverse community while gaining valuable professional skills. Enjoy flexible scheduling, paid training, and a supportive team environment where your growth is prioritized.
As a key member of our service team, you'll directly impact customer satisfaction while developing transferable skills in communication, problem-solving, and teamwork. Perfect for students, career changers, or anyone seeking flexible part-time work in Memphis. No prior experience required – we provide comprehensive onboarding!
Responsibilities
- Deliver exceptional in-person and phone customer service with a positive attitude
- Assist clients with inquiries, information requests, and basic support needs
- Manage appointment scheduling and basic administrative tasks
- Maintain accurate records using our digital systems
- Collaborate with team members to ensure seamless service delivery
- Support community outreach initiatives and local events
- Adhere to all safety protocols and organizational standards
Qualifications
- No prior experience required – we train all associates
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (email, data entry)
- Reliable transportation to our Memphis location
- Ability to work evenings and weekends (15-25 hours/week)
- Positive attitude and commitment to community service
- Detail-oriented with strong organizational abilities