Job Description
Join our dynamic team as a Part-Time Customer Service Associate in London! We're seeking enthusiastic individuals with no prior experience – we provide comprehensive paid training to ensure your success. This flexible role is perfect for students or professionals seeking work-life balance while developing valuable career skills.
Why Choose Us?
- Full paid training program (value £800)
- Flexible shifts including evenings and weekends
- Clear career progression path
- Supportive team environment
- Competitive hourly rate + performance bonuses
Responsibilities
- Deliver exceptional customer service via phone, email, and chat
- Process orders and resolve inquiries efficiently
- Utilize CRM systems after completing training
- Collaborate with team members to resolve complex issues
- Document interactions accurately in our database
- Participate in weekly training sessions
- Contribute to process improvement initiatives
Qualifications
- No experience required – full training provided
- Strong communication skills in English
- Basic computer literacy (MS Office, email)
- Positive attitude and willingness to learn
- Ability to work flexible hours
- Customer service mindset
- Attention to detail
- Team player mentality