Job Description
Join our dynamic team at Urban Retail Group as a Part-Time Customer Service Associate! This is an excellent opportunity for students and recent graduates to gain hands-on experience in a fast-paced retail environment while developing essential professional skills. We offer flexible scheduling, competitive compensation, and a supportive culture focused on growth and learning.
As a key member of our customer experience team, you'll be the face of our brand, ensuring every interaction exceeds expectations. Perfect for those seeking work-life balance with evening and weekend shifts available.
Responsibilities
- Deliver exceptional customer service through in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with empathy and efficiency
- Assist with inventory management and visual merchandising
- Collaborate with team members to maintain store standards
- Participate in product knowledge training sessions
- Contribute to a positive and inclusive work environment
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent verbal communication skills
- Basic computer proficiency with willingness to learn new systems
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Punctual and reliable with strong work ethic
- Previous customer service experience preferred but not required
- Must be authorized to work in the United States