Job Description
Join our dynamic team as a Part-Time Customer Service Associate at Urban Retail Solutions! We're seeking enthusiastic individuals to deliver exceptional customer experiences in our vibrant Philadelphia location. Perfect for students or career changers seeking flexible hours, this role offers hands-on retail experience while supporting our mission to create memorable shopping journeys.
Responsibilities
- Provide friendly, efficient customer service across all store channels
- Process transactions accurately and maintain cash drawer integrity
- Assist with inventory management and visual merchandising
- Resolve customer inquiries with professionalism and empathy
- Collaborate with team members to achieve sales targets
- Operate POS systems and handle returns/exchanges
- Support store cleanliness and safety standards
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency for transaction handling
- Ability to work flexible shifts including weekends
- Reliable transportation to downtown Philadelphia
- Positive attitude and team-oriented mindset