Job Description
We are currently seeking enthusiastic and reliable individuals to join our dynamic customer service team in London. This is an excellent opportunity for students, career changers, or anyone looking to start their professional journey in a supportive environment. We provide comprehensive training and mentorship, so no prior experience is necessary.
Key Highlights:
- Flexible Hours: Work around your schedule.
- Full Training: We teach you everything you need to know.
- Competitive Pay: Above-average entry-level rates.
Responsibilities
- Greet and assist customers with inquiries via phone and email in a friendly, professional manner.
- Process customer orders, handle returns, and manage accounts accurately.
- Resolve routine customer issues efficiently to ensure high satisfaction levels.
- Update internal records and maintain a clean, organized workspace.
- Collaborate with the wider team to meet daily performance targets.
- Adhere to all company policies and brand standards.
Qualifications
- No previous experience required; we look for attitude and willingness to learn.
- Excellent verbal communication skills and a polite telephone manner.
- Basic computer literacy (Microsoft Office Suite).
- Ability to work part-time hours (approx. 20-25 hours per week).
- Reliable transport and a punctual work ethic.