Job Description
Join Coastal Connect Solutions as a Part-Time Call Center Agent in vibrant Virginia Beach! We're seeking energetic professionals to deliver exceptional customer experiences while enjoying flexible schedules and competitive compensation. No prior experience required – comprehensive training provided. Perfect for students, career changers, or those seeking supplemental income. Work in a modern, supportive environment with opportunities for growth and recognition. Apply today to become part of our award-winning customer service team!
Responsibilities
- Handle inbound/outbound calls with professionalism and empathy
- Resolve customer inquiries regarding products/services
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call quality, resolution time)
- Collaborate with team members to improve service delivery
- Adhere to company policies and regulatory requirements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and active listening skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency (typing 25+ WPM)
- Reliable transportation to Virginia Beach location
- Flexible availability (evenings/weekends required)
- Positive attitude and problem-solving mindset