Job Description
Join our award-winning team as a Front Desk Receptionist with comprehensive paid training! We're seeking enthusiastic individuals who thrive in customer-facing environments to deliver exceptional guest experiences at our premier downtown Portland location. No prior experience required – we provide all necessary training to help you succeed in this dynamic hospitality role.
What We Offer:
- 2-week paid training program covering reservation systems, guest protocols, and property management software
- Competitive hourly wage with growth opportunities
- Comprehensive benefits package (health, dental, vision)
- Employee discounts on hotel stays and dining
- Supportive team environment with career advancement paths
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle phone calls and manage reservation systems
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Uphold brand standards and cleanliness of reception area
- Assist with event coordination and group bookings
Qualifications
- High school diploma or equivalent required
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications
- Strong problem-solving abilities and attention to detail
- Positive attitude and willingness to learn new systems
- Ability to multitask in a fast-paced environment
- Previous customer service experience preferred but not required
- Flexibility to work weekends and holidays