Job Description
Launch your career with paid training and daily pay in New York! Metro Career Solutions is hiring motivated individuals for our Customer Specialist program. No experience required – we provide comprehensive paid training to transform you into a professional in just 2 weeks. Enjoy daily pay options through our flexible payment system, meaning you get paid for your work every single day. Join our supportive team in the heart of NYC and start earning immediately while building long-term career skills.
What We Offer:
- 2-week paid training program ($17/hour during training)
- Daily pay through our instant payment platform
- Career advancement opportunities to senior roles
- Comprehensive benefits package after 90 days
- Modern downtown Manhattan work environment
Responsibilities
- Delocate exceptional customer service via phone, email, and chat
- Resolve client inquiries and technical issues efficiently
- Document interactions using CRM systems with precision
- Collaborate with cross-functional teams to resolve complex cases
- Meet daily performance metrics and quality standards
- Continuously update product knowledge through training modules
- Identify upsell opportunities to enhance customer satisfaction
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary – training provided
- Strong communication and problem-solving abilities
- Basic computer proficiency and typing skills (30+ WPM)
- Positive attitude and eagerness to learn new skills
- Reliability and punctuality essential
- Authorization to work in the United States
- Ability to work flexible shifts including weekends