Job Description
Are you ready to kickstart your career with paid training and immediate earning potential? Horizon Support Solutions is currently seeking motivated individuals to join our growing team as Customer Service Representatives. We offer a unique opportunity to learn new skills in a supportive environment with daily pay options available.
We are looking for passionate people who want to grow professionally while helping our clients. Whether you are entering the workforce for the first time or looking for a career change, our comprehensive training program ensures you have the tools you need to succeed.
Why Join Us?
- Competitive hourly wage starting at $18/hour
- Paid training program with career advancement opportunities
- Weekly pay with daily pay available (select roles)
- Modern, inclusive work culture
- Health benefits for full-time employees
Responsibilities
- Respond to inbound customer inquiries via phone, email, and live chat in a professional and timely manner.
- Provide accurate information regarding products, services, and account details.
- Resolve customer complaints and issues to ensure high satisfaction rates.
- Process transactions, returns, and exchanges accurately.
- Document all customer interactions and account changes in the CRM system.
- Collaborate with the sales and support teams to improve overall service delivery.
- Meet or exceed daily and weekly performance targets.
Qualifications
- High school diploma or GED is required.
- Previous customer service experience is a plus but not required (we provide training).
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Basic computer proficiency and typing speed of 35+ WPM.
- Reliable internet connection and a quiet workspace if working remotely.
- A positive attitude and a desire to learn new skills.