Job Description
Launch your customer service career with paid training at St. Petersburg Solutions! We're seeking motivated individuals to join our dynamic call center team in sunny St. Petersburg, FL. No experience necessary – we provide comprehensive paid training to equip you with the skills needed to succeed. Enjoy competitive pay, benefits, and a supportive work environment while helping clients across the nation. Apply today and start earning tomorrow!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve billing inquiries, technical issues, and service concerns
- Document interactions accurately in CRM systems
- Meet/exceed performance metrics (call volume, resolution time)
- Collaborate with team members to improve service quality
- Adhere to company policies and regulatory guidelines
Qualifications
- High school diploma or equivalent required
- Strong verbal communication and active listening skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (typing, navigation)
- Positive attitude and problem-solving mindset
- Must pass background check and drug screen
- Reliable transportation to our downtown St. Petersburg office