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Customer Service 🏢 Full Time ⭐️ Verified

Paid Training Call Center Agent - Laredo, TX

Apex Call Center Group
Laredo
Estimated Salary
USD 18 – USD 25
New
Live Update
27 September 2026
Deadline
27 Sep 2027

Job Description

Are you ready to launch a rewarding career in customer service? Apex Call Center Group is currently hiring Call Center Agents in Laredo, TX who are eager to learn and grow.

We are proud to offer Paid Training to all new hires, ensuring you have the tools and knowledge needed to succeed from day one. Join a dynamic team where your voice matters and your contributions are recognized.

Why Choose Us?

  • Competitive Pay: Earn between $18.00 and $25.00 per hour based on experience.
  • Comprehensive Benefits: Medical, dental, and vision insurance available.
  • Paid Training Program: No prior experience required; we teach you everything.
  • Career Advancement: Clear pathways for internal promotion.

About the Role

You will serve as the primary point of contact for our valued clients, handling inquiries with a high degree of professionalism. If you have a passion for helping others and a drive to excel, this is the perfect opportunity for you.

Responsibilities

  • Manage a high volume of incoming and outgoing customer calls with professionalism and empathy.
  • Resolve customer inquiries, complaints, and technical issues efficiently and accurately.
  • Accurately document all interactions and account updates in the CRM system.
  • Identify opportunities to upsell products or services to meet sales targets.
  • Collaborate with team leads and other departments to ensure customer satisfaction.
  • Maintain a positive and professional demeanor during high-pressure situations.
  • Qualifications

  • High school diploma or equivalent (GED) required.
  • Excellent verbal communication and active listening skills.
  • Basic computer proficiency and typing speed of 35+ WPM.
  • Ability to work flexible shifts, including evenings and weekends.
  • Previous call center experience is a plus but not mandatory.
  • Must be authorized to work in the United States.
  • Required Skills

    Customer Service Call Center Communication Phone Etiquette CRM Sales Teamwork

    Ready to Take This Challenge?

    Make sure your resume is ready. Submit your application now before the deadline.

    Apply Now

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