Job Description
Are you a recent graduate looking to launch a career in technology? Apex Digital Systems is hiring immediately for an Entry Level IT Support Specialist in Austin, TX. We are looking for passionate individuals eager to learn and grow in a fast-paced tech environment.
Why Join Us?
We offer a competitive benefits package, mentorship from industry experts, and a clear path for career advancement. If you are ready to start your journey in IT, we want to hear from you.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Install, configure, and maintain operating systems (Windows, Linux) and network connectivity.
- Assist in the deployment of new devices and software updates.
- Document technical issues and resolutions in the Help Desk ticketing system.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Familiarity with Microsoft Office Suite and basic networking concepts.
- Strong problem-solving skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.