Job Description
Launch your IT career with TechSolutions Inc., Tulsa's leading technology innovator! We're seeking passionate entry-level IT professionals to join our dynamic support team. As a Junior IT Support Specialist, you'll gain hands-on experience while helping businesses thrive through cutting-edge technology solutions. Enjoy competitive benefits, mentorship from industry experts, and a collaborative culture that values growth and innovation.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical issues and resolutions in our ticketing system
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior IT staff on infrastructure projects
- Deliver user training on new technologies and systems
- Monitor system performance and report anomalies
Qualifications
- Associate's degree in IT, Computer Science, or related field
- CompTIA A+ or Network+ certification (or equivalent experience)
- Proficiency in Windows OS and Active Directory
- Basic understanding of networking principles (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to lift 30 lbs and work with hardware components
- Valid Oklahoma driver's license for occasional site visits