Job Description
Launch your IT career with TechSolutions Inc., a leading technology innovator in Tucson! We're seeking passionate entry-level professionals to join our dynamic IT support team. Enjoy competitive pay, comprehensive benefits, and hands-on training in a collaborative environment. Work with cutting-edge technology while making a tangible impact on our organization's digital infrastructure. Join us and grow your skills in one of Arizona's fastest-growing tech hubs!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document IT processes and maintain accurate support ticket records
- Collaborate with senior IT staff on system upgrades and security protocols
- Deliver exceptional user training and troubleshooting guidance
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows OS, networking fundamentals, and security principles
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Customer service mindset and patience when assisting non-technical users
- Ability to work independently and prioritize tasks efficiently