Job Description
Start Your Career with Us
We are currently seeking ambitious and friendly individuals to join our team as Junior Customer Service Representatives. This is an excellent opportunity for those with no prior experience looking to launch their career in a supportive and fast-paced environment. We provide comprehensive on-the-job training to help you succeed.
Why Join Us?
- Competitive starting salary.
- Flexible working hours.
- Clear career progression path.
- Modern office environment in the heart of London.
Responsibilities
- Handle incoming customer inquiries via phone, email, and live chat in a professional and timely manner.
- Assist customers with product information, account queries, and troubleshooting.
- Update customer records accurately in our internal database systems.
- Collaborate with the sales and technical teams to resolve complex issues.
- Contribute to team meetings and help improve our service processes.
Qualifications
- High school diploma or equivalent (Bachelor's degree is a plus but not required).
- Basic computer literacy and familiarity with Microsoft Office Suite.
- Excellent communication skills, both verbal and written.
- A friendly, patient, and professional demeanor.
- Ability to work well in a team and adapt to changing priorities.