Job Description
Launch your tech career with our comprehensive paid training program! TechAdvance Solutions is seeking motivated individuals to join our IT Support team in Austin. No prior experience required – we provide everything you need to succeed.
Our 12-week paid training covers networking, cybersecurity, cloud computing, and customer service excellence. Upon completion, you'll transition to a full-time role with competitive benefits and clear advancement paths.
Why Join Us?
- 12 weeks of paid, hands-on training ($20/hour during training)
- Direct hire opportunity with salary growth potential
- Certification reimbursement and professional development funds
- Modern Austin workspace with collaborative culture
Responsibilities
- Provide Tier 1-2 technical support for hardware/software issues
- Install and configure network infrastructure and security systems
- Document IT processes and maintain service desk tickets
- Train employees on cybersecurity best practices
- Collaborate on cloud migration projects (AWS/Azure)
- Support office technology deployments and upgrades
- Participate in 24/7 on-call rotation after training
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid Texas driver's license (for occasional site visits)
- Passion for technology and continuous learning
- Comfortable working in fast-paced environments