Job Description
We are seeking a motivated IT Support Specialist to join our dynamic team in Indianapolis. This is an immediate start opportunity for a career-driven individual looking to break into the technology sector. You will be the first point of contact for our employees, solving technical issues and ensuring our digital infrastructure runs smoothly.
At IndyTech Systems, we believe in nurturing talent. We offer a comprehensive training program and a clear pathway for rapid career advancement.
Responsibilities
- Provide Tier 1 technical support to employees via phone, email, and in-person.
- Install, configure, and troubleshoot hardware and software systems.
- Manage and maintain the company inventory of IT assets.
- Respond to help desk tickets promptly and professionally.
- Assist in the deployment of new workstations and peripherals.
- Collaborate with senior IT staff on complex network issues.
Qualifications
- Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience).
- Basic understanding of computer hardware and operating systems.
- Familiarity with network concepts (LAN, Wi-Fi, TCP/IP) is a plus.
- Strong problem-solving and analytical skills.
- Excellent verbal and written communication abilities.
- Ability to work in a fast-paced, team-oriented environment.