Job Description
Join our award-winning healthcare team with zero experience required! We're seeking motivated individuals for our paid training program that launches careers in patient support. Immediate start dates available for those ready to grow professionally.
Our comprehensive 4-week training program covers HIPAA compliance, electronic health records (EHR), and patient communication protocols. You'll receive 1-on-1 mentorship and earn $20/hour during training before transitioning to permanent full-time roles with benefits.
This isn't just a job – it's your launchpad into healthcare administration. Our graduates consistently receive promotions within 12 months. No background in healthcare? No problem! We invest in your success with our proven training methodology.
Responsibilities
- Manage patient inquiries via phone, email, and secure messaging portals
- Maintain accurate electronic health records (EHR) documentation
- Coordinate appointment scheduling and insurance verification
- Collaborate with clinical teams to resolve patient concerns
- Adhere to HIPAA compliance and data security protocols
- Participate in continuous training and skill development
- Track performance metrics using our proprietary dashboard system
Qualifications
- High school diploma or equivalent (GED accepted)
- Basic computer proficiency with ability to learn new software
- Strong verbal communication skills in English
- Ability to pass background check and drug screening
- Reliable transportation to our downtown training facility
- Willingness to commit to 4-week training program
- Customer service mindset with empathy and patience
- Detail-oriented with organizational skills