Job Description
Join our award-winning team in Jacksonville and kickstart your career with comprehensive training provided! No experience necessary – we're urgently seeking motivated individuals for immediate full-time roles in customer service. Enjoy competitive pay, benefits, and growth opportunities in a supportive environment. Perfect for career changers and recent graduates!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer concerns with empathy and efficiency
- Document interactions accurately in CRM systems
- Collaborate with team members to improve service quality
- Meet daily performance metrics and quality standards
- Continuously improve product knowledge through training
- Contribute to a positive team culture
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Ability to learn quickly and adapt to new systems
- Basic computer proficiency (typing, internet navigation)
- Positive attitude and problem-solving mindset
- Reliable transportation to Jacksonville office
- Passion for helping others
- Ability to work flexible hours if needed