Job Description
Start your career tomorrow! Columbus Connect Solutions is urgently hiring Customer Service Representatives with comprehensive training provided. No experience required – we'll teach you everything you need to succeed in this dynamic role. Enjoy competitive pay, flexible scheduling, and immediate employment in a supportive environment. Join our award-winning team today!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with empathy and efficiency
- Process orders, payments, and account updates accurately
- Document interactions in CRM system
- Collaborate with team members to improve service quality
- Meet performance metrics for call resolution and customer satisfaction
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and problem-solving skills
- Basic computer proficiency
- Ability to work flexible shifts including evenings/weekends
- Positive attitude with customer service focus
- Reliable transportation to downtown Columbus office
- No prior experience required – training provided